Terms of Service

The legal service provider, business address, effective date, jurisdiction, and governing law have not been supplied. The owner must provide these terms before this page is treated as a final agreement.

ServiceNudge provides an HVAC service-request intake flow, a private workspace for a company to review requests and update their status, and a contractor-specific public booking page that checks the company’s configured appointment availability. Selecting an available opening creates a lead and appointment record in that company’s workspace. The app does not sync the appointment to an external calendar.Contractors can configure consent-aware email follow-up sequences. Each homeowner must separately choose email follow-up, and app-wide delivery remains disabled until the owner authorizes the Polsia email proxy and verifies the sender. Automated response and qualification workflows are available in simulation; live SMS requires an approved messaging provider to be connected and verified. Each contractor can share a ServiceNudge booking page with real openings from its configured schedule; external calendar sync is not available. External calendar sync is not available.

Contractors can configure ordered, consent-aware email follow-up and pause a company or lead. Automated email delivery is disabled app-wide by default. A provider acceptance record does not confirm that a recipient received an email. Demo conversation responses are simulated and are not sent to homeowners.

The app includes company accounts and company-scoped service-request workspaces. The company must define account eligibility, access and permissions, acceptable use, and account-security terms before this page is treated as a final agreement.

The company must also define its responsibilities for information submitted by homeowners, responses to requests, and any onward sharing before this page is treated as a final agreement.

The current checkout and trial details are summarized on the Billing & Cancellation page. Checkout shows the selected plan and terms before continuing to hosted payment.

The app code does not establish the provider's rights or process for changing, suspending, or ending the service or an account. The owner must define those terms before this page is treated as a final agreement.

Any warranty disclaimer, liability limit, dispute process, notice method, and governing law must be supplied or approved by the company's legal reviewer before this page is treated as a final agreement.

See the Privacy Policy for current app data categories and open privacy-practice confirmations. For general support, use Contact Support.